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IONOS standout features
  • Phone
  • Live chat
  • Online support
  • Help center
  • IONOS mobile app
Best for E-commerce business owners who prefer managed services or lack coding skills
  • 24/7 support
  • Personal consultant
  • One year free domain and SSL certificate
  • IONOS app
  • Easy shop integration
  • Social buy button
  • Multichannel sales
  • Affordable pricing plans
  • No free trial
  • SEO support
  • Paid site transfer
  • Page loading speed
PromotionNo free trial

IONOS Pros and Cons

IONOS comes with a multitude of advantages and years of expertise within the business; nevertheless, there are certain downsides that should be considered prior to acquiring a web hosting service.

If you’re unsure which IONOS web hosting plan to choose, the following are the most prominent pros and cons to note.

What we like about IONOS

  1. Proven track record: Since its founding in 1988, IONOS has had worldwide success, allowing it to build a robust and forward-thinking portfolio.
  2. Automatic daily backups: I liked how daily backups are performed automatically and without my intervention.
  3. Windows and Linux hosting: IONOS provides both Linux and Windows hosting solutions.
  4. 30-day money-back guarantee: With IONOS web hosting, you can ask for a full refund in case you are dissatisfied with the performance of your basic services.

What fell flat

  1. Only one free SSL certificate per plan: All IONOS web hosting plans include a complimentary Wildcard SSL certificate with your hosting account; however, if you have more than one domain with them, you must buy any extra certificates.
  2. No migration services: Well, not just yet! Currently, IONOS only offers a manual migration guide, but a new tool to make automated migrations possible at no additional cost will be released shortly.
  3. Unreliable live chat system: Although I found customer assistance to be nothing short of excellent, the live chat support feature was often unavailable throughout the day.
  4. No cPanel or Plesk: All IONOS web hosting services come with their own proprietary interface, which may feel a bit different if you’re used to working with cPanel or Plesk. It certainly has its benefits, which can easily turn this con into a pro for those willing to adapt.

Whoishostingthis.com’s Editorial Review

During my testing, I discovered IONOS to be incredibly dependable and to provide very efficient web hosting servers. It offers strong overall user ratings, exceptional uptime stats, great features, and an established track record.


Great range of plugins

As a website owner, I found IONOS a breeze to work with and adapt to my needs. I tested various plans, and they all came with a combination of excellent plugins from multiple content management systems like TYPO3, Joomla, Drupal, and PrestaShop.

The WordPress plugin was also accessible for installation; however, the WordPress plans offered seemed more practical for an all-around solution. IONOS allowed me to download a “WordPress for Beginners” guide, which I thought was quite helpful from a first-time user’s point of view. It covers the fundamentals of creating a WordPress site your way, including how to implement the sheer variety of free plugins and themes.


30-day money-back guarantee on shared plans

I was able to cancel and receive a full refund for shared IONOS web hosting plans within the first 30 days. This is ideal for first-time users who want to get a sense of how the platform works before committing to and growing with this web host provider.

Georedundant infrastructure

Since IONOS replicates data across 10 data centers, all of their hosting plans boast impressively high rates of uptime. This gave me confidence that my website would stay up and running even if one of the components failed.

Social buy button


99.95% uptime guarantee

The IONOS uptime guarantee states that your hosting servers will be online and ready to handle traffic 99.95% of the time. In my tests, IONOS servers had an average uptime of 99.995% over the last 30 days, which is even higher than the advertised statistic.

Free SSL certificate

All IONOS web hosting subscriptions include a free Wildcard SSL certificate, which protects your website and up to 10,000 subdomains. It establishes a secure connection and shields all sensitive information from unauthorized third parties.

Free domain for one year

I chose a 12-month package, and IONOS handed me a free domain name. The extensions offered were .us, .ca, .com, .net, .org, .info, .me, .biz, and .online, and I could see the regular fee that I would be paying after the initial contract period expired.

Daily backups

IONOS makes daily backups that are accessible for a maximum of six days. I preferred to preserve certain versions for a longer amount of time, so I made some additional manual ones. One thing I appreciated about IONOS is that it has a variety of different tutorials on how to achieve this in the help area.

Free professional email

Even the most basic IONOS web hosting package provides a free professional email account with 2 GB (gigabytes) of storage and a cutting-edge spam filter.


Performance and Uptime

My tests revealed that the IONOS servers had an average uptime of 99.995% over the previous 30 days, which is higher than what they claim. Assured reliability is just one of the many benefits of hosting with IONOS.


Site response times

IONOS has an average response time of 97 ms, which is much faster than Google’s recommended response time of 200 ms. Nonetheless, web hosting providers such as Kinsta records faster response times.



As a secure hosting provider, IONOS employs the ModSecurity rules to scrutinize each request. It refuses all suspicious requests while prohibiting all harmful ones. Furthermore, an anti-virus scanner deactivates malicious files automatically.

If, despite all efforts, hackers manage to upload malware to your online space, the IONOS premium virus protection gets involved, disables the file privileges from the malicious files, and notifies you through email.

SSL certificates

All IONOS web hosting plans come with a free Wildcard SSL certificate, but if you own more than one domain or subdomain, you need to purchase all additional certificates.

Protecting your data

IONOS provides automatic backups of your data. I was able to create additional ones manually while also opting for additional paid backup packages via the Backup Agent.


I found the IONOS Help Center to be an excellent starting point for all types of queries. There’s a section devoted to web hosting with a list of frequently asked questions, as well as a search option that helped me quickly discover what I was searching for.


IONOS promises a 24-hour support system through email, phone, and live chat. While my overall experience was excellent, I discovered the live chat function on the website to be unavailable many times during the day. I had to resort to Twitter, where the specialists were quick to respond to my inquiries and clarify any points I was unclear on.

Recent Improvements

IONOS has lately expanded and enhanced its offerings in the following ways:

  • Next-level WordPress hosting: IONOS has just revamped its WordPress hosting service with a new emphasis on providing an isolated environment for increased speed and security.
  • Customizable updates: The latest addition of IONOS gives you the power to decide. It was possible to disable or enable automatic updates independently for the core, theme, plugin, and PHP versions.
  • Site migration tool (coming soon): IONOS is currently developing a new feature that will simplify importing pre-existing projects.

Compare IONOS Alternatives

IONOS is among the best web hosting providers for small and medium-sized businesses and excels in innovation, reliability, and experience. Nonetheless, there are a plethora of reliable alternative providers available. Here are a few of my current favorites after using and researching dozens of different hosting providers.

Website builderStarting priceBasic plan features

Overall rating

$1 per month
  • Free domain for 1 year
  • Personal consultant
  • Professional email address
  • Pre-designed themes and layouts
  • CSV import
  • Multilingual store (45 languages)

Overall rating

Read our full Hostinger review.

Consider Hostinger for: Innovative free tools to help you build your brand and website.

$2.99 per month
  • Free domain and SSL
  • AI-assisted tools
  • Unlimited storage and bandwidth
  • Blog

Overall rating

Read our full Squarespace review.

Consider Squarespace for: Modern templates; easy template switching.

$16 per month
  • Award-winning design templates
  • Mailchimp integration
  • Access to raw code
  • Marketing tools
  • 0% to 3% transaction fee

Overall rating

Read our full Wix review.

Consider Wix if: You need more design template options. Wix offers far more (and better) predesigned templates to get you started.

$16 per month
  • Free domain for one year
  • 2GB storage
  • Stream up to 30 minutes of video
  • 800+ templates

What You Need to Know

Is 1&1 the same as IONOS?

Yes and no. 1&1 was formed in 1988 in Germany, and in 2018 it merged its web hosting, app, and server product lines with ProfitBricks’ cloud infrastructure solutions to become 1&1 IONOS. It rebranded in 2020, emerging with IONOS as its new name.

What type of web hosting plans does IONOS offer?

IONOS provides numerous web hosting services, including shared, VPS, dedicated, and ASP.NET hosting.

Is IONOS a good hosting platform for WordPress sites?

Yes, IONOS offers WordPress users three distinct plans: Start, Grow, and Boost. Each package includes a free domain name for a year, a free standard SSL certificate with domain validation, and site analytics, allowing you to track the site’s fundamental performance indicators.

What is IONOS’s cheapest hosting plan?

I was able to get a 12-month plan for IONOS’s web hosting services for just $1. There is virtually no risk involved because the provider offers a 30-day money-back guarantee on its lower-cost plans. Once the initial year expires, the Essential shared hosting plan begins at only $6 per month.

Does IONOS offer domain name registration?

Yes, IONOS allows you to buy and transfer domains. Each includes a professional email address, up to 10,000 subdomains, and one Wildcard SSL certificate. In addition, each hosting plan comes with a free domain name registration for one year.

Does IONOS use cPanel?

No, cPanel isn’t available with any of the IONOS web hosting packages.

How We Reviewed IONOS

I test web hosts based on the following factors

  • Plan value: What plans are available, and do they offer a good value?
  • Ease of use: Is the dashboard easy to navigate?
  • Support: How fast can you get help when needed, and is support genuinely helpful?
  • Features: What features does the host offer, and how do they compare to similar competitors?
  • Security: Does the host offer SSL certificates, Distributed Denial of Service (DDoS) attack protection, backup services, and scans for viruses and malware?
  • Speed and uptime: Does the provider offer a fast, stable environment for your website? How does it perform in tests, and what kind of servers does the hosting company use?
  • Recent improvements: What has the host done lately to update its technology and services?

Learn more about our review methodology.

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