| Jimdo standout features | |
| Support |
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| Best for | Those looking for an easy-to-use, speedy web builder |
| Strengths |
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| Weaknesses |
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| Promotion | Free domain for the first year on paid plans |
What Are the Pros and Cons of Jimdo?
Jimdo may not be as well known as some of its competitors, but it’s making a name for itself with its ease of use and speed.
What we like about Jimdo
- Speedy in many ways: You can create a website in minutes with Jimdo’s ADI-assisted site builder. Also, Jimdo page loads are faster than most other website builders.
- Easy to use: There’s no denying how easy it is to use Jimdo to create a website. There is a bit of a learning curve, but it’s a simple interface once you get used to it.
- Mobile-optimized sites: Between the speediness of page loads and the responsive template designs, Jimdo is one of the best site builders for mobile sites.
What fell flat
- Lots of limitations: Jimdo limits so much, from storage and bandwidth to the number of pages. These restrictions may help page load speed, but you’ll still have to deal with them.
- Support: If you have a free plan, expect zero support from the Jimdo team — you’ll only have access to the help center. But if you have a paid plan, you get faster support when paying for high-tier subscriptions.
- It can be buggy: The site builder didn’t save my changes multiple times, and the screen went white a few times.
WhoIsHostingThis.com’s Editorial Review
Jimdo may not be as well known as some of its competitors, but it’s making a name for itself with its ease of use and speed. In some ways — namely, its ADI-style site editor — Jimdo is ahead of the curve of its competitors. Still, it places a lot of limitations on you (especially in low-tier plans). It is also outdated with its older site editor but offers the flexibility you may want.
You can easily create a website without coding experience using Jimdo and its many templates. But the design abilities will be limited, prices will increase, and customer service has been criticized.
What is HTTPS?
HTTPS, otherwise known as the Hypertext transfer protocol secure, is a pathway that allows web servers and web browsers to share information safely and securely in the cyber universe.
If you don’t feel like waiting for an agent to ping you back on your ticket, go for the Grow or Start paid plans. With the Start plan, customer service is guaranteed to connect with you within one to two workdays. However, you are promised support within four hours with the Grow plan.
As a free user, I was disappointed in the lack of available options, despite how easy the ticket system was to access. Comparable platforms generally offer 24/7 support aligned with customer service best practices, promoting availability through phone, chat, email, and ticket systems. If you plan to use Jimdo only on a free or “tester” basis, this is something to consider.
Once I submitted my support ticket, I was pretty unimpressed by what seems to be a strong site-building tool otherwise. It gave the generalized, expected response of high call volume, finishing off the email with redirection to help articles.
I was unimpressed When I compared the availability of previous site builders I’ve considered (such as Wix’s 24/7 callback system). The expertise of Jimdo’s customer service appears promising given the helpful technical articles and support it offers on independent avenues — but the human touch and true “soft product” of a concierge customer service experience was lacking.
Compare Alternatives
As great as Jimdo is for beginners who have no desire to control their design, it might not be for everyone. If you’re looking for a more affordable website builder with more design flexibility, or better SEO features, consider an alternative to Jimdo. Opting for one of the best web hosting providers paired with a popular CMS might be better.
Here’s how Jimdo does against some of the top-ranking website builders:
| Website builder | Starting price | Basic plan features |
| Jimdo Overall rating: | Free |
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| Hostinger Overall Rating: Read our full Hostinger review. Consider Hostinger for: Innovative free tools to help you build your brand and website. | $2.99 per month |
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| Squarespace Overall rating: Read our full Squarespace review. Consider Squarespace for: Modern templates; easy template switching. | $16 per month |
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| Wix Overall rating: Read our full Wix review. Consider Wix if: You need more design template options. Wix offers far more (and better) predesigned templates to get you started. | $16 per month |
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What You Need to Know
What makes Jimdo unique?
What can you do with Jimdo?
How many templates does Jimdo have?
Why is Jimdo better than WordPress?
Is Jimdo good for blogging?
What are the disadvantages of using Jimdo?
How We Reviewed Jimdo
At Whoishostingthis.com, we know how important it is to test products thoroughly and compare how they measure against the industry leaders. I spent hours familiarizing myself with Jimdo’s dashboard, setup process, website builder, and all of its features. While my definition of “easy to use” may differ, I approached this as though I was new to website builders and compared it to my experience with some of the top site builders we’ve also reviewed.
This comprehensive overview of Jimdo can quickly answer whether it’s the right website builder for you. We also drilled down to specific features, so you can have a more detailed look at features or services. I gave more weight to some parameters, including features, security, support, pricing, ease of use, and how Jimdo has improved since our last review.
I test website builders based on the following factors:
- Customization options: Can you change the look and feel of a template or add your own code?
- Ease of use: Is the navigation intuitive with built-in tools, such as an in-app photo editor?
- Value: Can you get a free plan or trial to give the builder a test drive? Are there extensive features on paid plans that justify the cost?
- Security: What does the website builder do to keep your site and your customers’ data safe?
- Templates: Are the templates attractive, updated, and generally high quality? Can you find many to choose from?
- Support: Can you get help when needed, whether it’s from a human or support center articles?
- Recent improvements: Has the builder done anything lately to step up its offerings?
Learn more about our review methodology.
