IONOS Review 2024

What Are the Pros and Cons of IONOS?

IONOS comes with a multitude of advantages and years of expertise within the business; nevertheless, there are certain downsides that should be considered prior to acquiring a web hosting service.

If you’re unsure which IONOS web hosting plan to choose, the following are the most prominent pros and cons to note.

Great range of plugins

As a website owner, I found IONOS a breeze to work with and adapt to my needs. I tested various plans, and they all came with a combination of excellent plugins from multiple content management systems like TYPO3, Joomla, Drupal, and PrestaShop.

The WordPress plugin was also accessible for installation; however, the WordPress plans offered seemed more practical for an all-around solution. IONOS allowed me to download a “WordPress for Beginners” guide, which I thought was quite helpful from a first-time user’s point of view. It covers the fundamentals of creating a WordPress site your way, including how to implement the sheer variety of free plugins and themes.

30-day money-back guarantee on shared plans

I was able to cancel and receive a full refund for shared IONOS web hosting plans within the first 30 days. This is ideal for first-time users who want to get a sense of how the platform works before committing to and growing with this web host provider.

Georedundant infrastructure

Since IONOS replicates data across 10 data centers, all of their hosting plans boast impressively high rates of uptime. This gave me confidence that my website would stay up and running even if one of the components failed.

99.95% uptime guarantee

The IONOS uptime guarantee states that your hosting servers will be online and ready to handle traffic 99.95% of the time. In my tests, IONOS servers had an average uptime of 99.995% over the last 30 days, which is even higher than the advertised statistic.

Free SSL certificate

All IONOS web hosting subscriptions include a free Wildcard SSL certificate, which protects your website and up to 10,000 subdomains. It establishes a secure connection and shields all sensitive information from unauthorized third parties.

Free domain for one year

I chose a 12-month package, and IONOS handed me a free domain name. The extensions offered were .us, .ca, .com, .net, .org, .info, .me, .biz, and .online, and I could see the regular fee that I would be paying after the initial contract period expired.

Daily backups

IONOS makes daily backups that are accessible for a maximum of six days. I preferred to preserve certain versions for a longer amount of time, so I made some additional manual ones. One thing I appreciated about IONOS is that it has a variety of different tutorials on how to achieve this in the help area.

Free professional email

Even the most basic IONOS web hosting package provides a free professional email account with 2 GB (gigabytes) of storage and a cutting-edge spam filter.

IONOS uptime report. Source: hrank.com

Site response times

IONOS has an average response time of 97 ms, which is much faster than Google’s recommended response time of 200 ms. Nonetheless, web hosting providers such as Kinsta records faster response times.

IONOS promises a 24-hour support system through email, phone, and live chat. While my overall experience was excellent, I discovered the live chat function on the website to be unavailable many times during the day. I had to resort to Twitter, where the specialists were quick to respond to my inquiries and clarify any points I was unclear on.

Compare IONOS Alternatives

IONOS is among the best web hosting providers for small and medium-sized businesses and excels in innovation, reliability, and experience. Nonetheless, there are a plethora of reliable alternative providers available. Here are a few of my current favorites after using and researching dozens of different hosting providers.

How We Reviewed IONOS

I test web hosts based on the following factors

• Plan value: What plans are available, and do they offer a good value?
• Ease of use: Is the dashboard easy to navigate?
• Support: How fast can you get help when needed, and is support genuinely helpful?
• Features: What features does the host offer, and how do they compare to similar competitors?
• Security: Does the host offer SSL certificates, Distributed Denial of Service (DDoS) attack protection, backup services, and scans for viruses and malware?
• Speed and uptime: Does the provider offer a fast, stable environment for your website? How does it perform in tests, and what kind of servers does the hosting company use?
• Recent improvements: What has the host done lately to update its technology and services?

Learn more about our review methodology.